Return Policy

Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.

A few items can’t be returned, including:

  • Clearance items (unless damaged or defective)
  • Samples
  • Items marked “Non-Returnable” on the sale page
  • Items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned)
  • Items you have already assembled or unpackaged, which are no longer in resellable condition.

Ready to start a return? Go to “My Orders” and select the items you want to return. Email to request a free shipping label and pickup service.

A few items are subject to Partial Refund, including:

  • Ledge Stone Tile
  • Bathroom Vanity Set

Refund Options

You can return an item for a refund to your original payment method. Please allow up to 7 business days for the refund to process after we receive the returned items.


Please package the return items carefully and use necessary protection, such as foam, peanuts, etc. Any damaged item during transit will not be refuned. Evidence of proof will be sent to customer when damage occurs during shipping.